Saturday, April 12, 2008
FiOS outages in Boston
Saturday, April 12, 2008 
We have FiOS TV, internet and phone... however today we don't have TV (the guide still comes up but without any content), the internet is out, and the phone is working. However, across the way (about 15 miles) a certain FiOS customer doesn't have anything at all (including phone service).
How am I blogging this? Neighbors without WEP turned on and obviously no FiOS service. I tried the ones for FiOS and they didn't have internet either (you can tell which routers are Verizon but the names of the things).
This sucks. We called and we'll get a call back sometime by tomorrow around noon or something.
UPDATE:
Service has been restored. In fact, I think we had it back before we actually knew it. A breaker switch was thrown, and the whole back-up battery and unit were plugged into it. So the box shut down, and the reserve power kept the phone alive until the battery finally ran out. The woman I spoke with at Verizon was very nice about it I must say. Checking the battery back-up clued me into the whole situation. Whew.
How am I blogging this? Neighbors without WEP turned on and obviously no FiOS service. I tried the ones for FiOS and they didn't have internet either (you can tell which routers are Verizon but the names of the things).
This sucks. We called and we'll get a call back sometime by tomorrow around noon or something.
UPDATE:
Service has been restored. In fact, I think we had it back before we actually knew it. A breaker switch was thrown, and the whole back-up battery and unit were plugged into it. So the box shut down, and the reserve power kept the phone alive until the battery finally ran out. The woman I spoke with at Verizon was very nice about it I must say. Checking the battery back-up clued me into the whole situation. Whew.
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