Friday, July 11, 2008
Apple dropped the ball today
Friday, July 11, 2008 
Well, I am pretty surprised. After touting the iPhone 3G as an enterprise-grade mobile solution, lots has gone wrong.
- MobileMe is really spotty already. And has been. I've been able to use some features, but dependability is really random. Sometimes I'll be using email online on my desktop and it will then just redirect to the mobileme page on Apple's website. Grrr. Okay.
- Activations around the world have been plagued by crashing activation servers. AT&T servers are going down, but also the iTunes servers.
- The iPhone 2.0 update for the Touch is nowhere to be found yet, even though the link has been up on Apple's site the whole day already.
If people are to take Apple seriously about enterprise anything, I'd think they would have prepared for an onslaught and made news about how smoothly things went, instilling confidence in the press and with users... not making people scratch their heads and wonder if Apple can truly maintain enterprise levels of service.
How about deploying tons of extra servers and load balancing using Akamai to avoid the activation problems on your end. You already support iTunes, which must be a huge solution... but people around the world now have bricks until things get sorted out.
I'm really surprised here. Perhaps I'll wait a week before I pull that 3G handle.
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