Saturday, December 12, 2009
Oakley customer service rocks
Saturday, December 12, 2009 
Last week during a school drop off my son snapped one of the temples on my Oakley sunglasses. I am quite addicted to sunglasses (I have sensitive eyes), and this pair was premium and thus would not be pleasurable to replace. My wife was out Christmas shopping today and I thought it might be a decent try to see if Oakley would sell new temples for the my model.
I received a text message from my wife during the afternoon saying that Oakley just hooked me up with a brand new pair and that they were free. My wife made a donation to a vision charity Oakley supports as thanks.
That's pretty awesome customer service. The pair that broke were not new by any means. Thank you very much Oakley. I love your products and your gracious demeanor only strengthens my brand loyalty.
I received a text message from my wife during the afternoon saying that Oakley just hooked me up with a brand new pair and that they were free. My wife made a donation to a vision charity Oakley supports as thanks.
That's pretty awesome customer service. The pair that broke were not new by any means. Thank you very much Oakley. I love your products and your gracious demeanor only strengthens my brand loyalty.
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