Tuesday, January 5, 2010
The Keurig: dependance is terrible
Tuesday, January 5, 2010 
We received a Keurig Special Edition for Christmas this year. Because it's limited to one cup brewing at a time (although it's pretty quick so brewing twice can work) I never thought I would like the thing. We considered getting one a few times, but my insatiable need for ample amounts of coffee throughout the day (even late into the evening) had me thinking this thing couldn't deliver the goods.
I was wrong. It rocks, or rather, it rocked. After about thirty brew cycles or so it stopped working.
It would come up ready, we'd chose a size (amount of water), and there would be gurgling for a little while and no brewed liquid would release from the cup. Then the pump would chug a few times, the water would slosh around a little in the reservoir and it would stop. The cup would have a little bit of water in it.
We became dependent on the thing (no more needless runs to Dunkin' Donuts or Honeydew or even Starbucks) but now we're stuck. I've contacted Keurig about it and I hope we get a new unit - or we just take it to Bed Bath & Beyond or something since it was a gift.
Do these things have $0.04 pumps or something?
I was wrong. It rocks, or rather, it rocked. After about thirty brew cycles or so it stopped working.
It would come up ready, we'd chose a size (amount of water), and there would be gurgling for a little while and no brewed liquid would release from the cup. Then the pump would chug a few times, the water would slosh around a little in the reservoir and it would stop. The cup would have a little bit of water in it.
We became dependent on the thing (no more needless runs to Dunkin' Donuts or Honeydew or even Starbucks) but now we're stuck. I've contacted Keurig about it and I hope we get a new unit - or we just take it to Bed Bath & Beyond or something since it was a gift.
Do these things have $0.04 pumps or something?
Comments:
There are currently 1 Comments:
-
Malcolm Relles said...“Gave a Keurig to my wife recently for her birthday, and have become just a little addicted to the convenience myself. And the coffee is flat out excellent. Certainly beats the run o' the mill - or even not so run o' the mill - drip coffeemaker by a mile.
Hope your customer service experience is a good one!”
